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Recognising that many companies rely on round-the-clock functionality, FairUsage provides customer support from 8am to 6pm Monday to Friday.
Maintenance contracts are available for support of both hardware and software, and we offer a range of options allowing you to tailor your support package to your own requirements. We also run training courses so that you are able to handle 1st line support using your own staff.
The FairUsage helpdesk is also onhand to offer advice and guidance on any technical issues you may have with your systems or software.
Unlike many other companies, we support all of our products in-house, so you can get instant feedback and action to your support requirement from the company that designed and manufactured your FairUsage system.